When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site. 

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this. 

To learn about how to change the cookie settings for your browser, visit our Cookie Control page. 

Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at Dixons Retail fully support. We want to ensure that you are fully aware of the use of cookies on our website, and we are proud of our reputation as a transparent and honest retailer that you can trust.


We want to make sure you are fully aware of the cookies we use and what they do when you are using

Here is a complete guide to the cookies used on our website, with details of the name of the cookie and a description of how it is used. Where there is further information on 3rd party cookie usage we have provided a link to more information.








Google Analytics






We use Google Analytics to help provide us data about the way our users use our websites to improve your experience.  Google Analytics cookies record visitors, city locations, browser type and site journey. Google Analytics cookies do not record personal information. For a full description of Google's use of cookies please visit:  







This is a session cookie that is generated automatically by our site when you visit The session cookie contains a single session ID to tie a visitor to their journey on the website. Our website allows some visitors to log in and view different content from visitors who are not logged in. This session cookie allows us to determine visitors who are logged in. 

We do not use these session cookies to capture any personal information about our visitors. The session cookie will only last for the duration of the visitor accessing the website and expire when the web browser is closed.

See below for a list of the ways we use Session cookies on

Email this link






The session cookie is used to remember the web page address and page title of the page you want to share with the Email this link form. This information is what automatically populates the email content for you when choosing to share.

Contact form 






The session cookie is used to authenticate contact forms sent to us, to confirm they are submitted from the Dixons Retail site and not a spam access attempt. This is confirmed via your session cookie.  

Media Kit






The session cookie is used to store desired file names when creating a media pack on  

Image Library 






The session cookie used to store desired file names when adding images to the download basket on  



Cookies should be enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites. 

Cookies being disabled will limit your experience of and many other websites online. Remember, cookies are not harmful to your computer and our cookies on do not contain any personally identifiable information. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list. 

First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out what browser you are using, simply open the internet as usual, and then follow the steps below:

PC Users

On the tool bar at the top of your browser click 'Help' and choose the 'About' option from the drop down. This will tell you the browser type and version.

Mac Users

Open the internet as usual and once open, click on the Apple icon in the top left corner and choose the 'About' option. This will again tell you the browser type and version.

Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:


     Checking your settings in Internet Explorer 8 and earlier versions
    1.  Locate the 'Tools' tab on the menu areas of your browser. Click on this.
    2.  There is an option called 'Internet Options' on the list, select this option.
    3.  This should open a pop up box with lots of tabbed options. Select the 'Privacy' tab from the list.
    4.  Internet Explorer has a high, medium, low auto-adjust system for internet content handling. You can configure your own settings by clicking the advanced tab and ticking the 'Override automatic cookie handling'
    5.  Settings above Medium will disable cookies, Medium or below will enable cookies 
  Checking your settings in Mozilla Firefox 
    1.  Locate the 'Tools' tab on the menu areas of your browser. Click on this.  
    2.  From the list of options on the drop down menu, click on 'Options' 
    3.  There should be a pop up window appear with tabs along the top. Find the 'Privacy' tab and select this.
    4.  You should now have some options for 'Tracking' and 'History'. Under the 'History' drop down menu, select 'Use customer settings for history' if you wish to adjust your cookie settings.  
  Checking your settings in Google Chrome 
    1.  Look for the spanner icon in Chrome   and click on this
    2  .From this menu, select settings... 
    3.  Within settings you will see tabs on the left hand side. Select the tab called 'Under the Hood' 
    4.  When this page loads you will see a tab at the top called 'Content Settings' – select this 
    5.  This brings up your content controls including cookie permissions – select the option you feel most comfortable with 
  Checking your settings in Safari 
    1.  Locate the Cog icon at the top of your browser   and click on this. 
    2.  From the list of options select 'Preferences' 
    3.  This should open a pop up window with several tabs along the top. From this list select the 'Privacy' option.  
    4.  This will open the tab page that allows you to control the cookie settings on your browser. 
  Checking your settings in Opera 
    1.  Click the Opera file icon in the top left hand corner of your browser.  
    2.  From the drop down list of options, highlight 'Settings' and then scroll across and select 'Preferences'. 
    3.  This should open a pop up window with tabs along the top. Choose the 'Advanced' tab.  
    4.  This shows you the advanced options. On the left hand side there is an option called 'Cookies' – click on this option. 
    5.  This presents the cookie options for your use on this browser.  
  If you have another browser...
  Please check the help settings within your browser or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember we are not responsible for the content on external websites. 
  If you want more information...  
  You can visit the following website for an in-depth guide to cookies and how to control, delete and understand them.