Supply Chain

We value rights and prosperity across our value chain. We treat our suppliers as partners. Our relationships with suppliers are becoming even more important; we want them to strengthen as we grow. And whether it’s a call centre in South Africa or a call centre in Europe, it’s important that working with us delivers a positive local economic impact.

We expect all our suppliers to operate in a fair and honest way towards their employees and those with whom they do business.


Our business is dependent on a number of finite resources. We are increasingly aware of our impact on our people, the communities in which we operate, the environment and our supply chain. We work to improve the way we manage our business every day and to manage the resources available. The resources we focus on include: customers, people, suppliers, distribution, stores, intellectual property, energy, the environment and capital.